Effective date: April 9, 2026 · Last updated: April 9, 2026
This Privacy Policy describes how RateFileAI (“we,” “us,” or “our”) collects, uses, and shares information when you use the RateFileAI platform (“Service”). By using the Service, you agree to the practices described in this policy.
Account information: When you register, we collect your name, email address, organization name (if provided), and billing information. Payment details are processed by our payment provider (Stripe) and we do not store full card numbers.
Usage data: We collect information about how you interact with the Service, including pages visited, searches performed, filters applied, features used, and time spent. This data is used to improve the platform.
Device and technical data: We automatically collect IP address, browser type, operating system, referring URLs, and similar technical information when you access the Service.
Communications: If you contact us via email or support channels, we retain those communications to respond to your inquiries and improve our support.
We share information only in the following limited circumstances:
We use session cookies to maintain your authenticated state while you use the Service. These cookies are essential for the platform to function and are deleted when you sign out or close your browser session.
We may use minimal analytics cookies or scripts (e.g., anonymous page-view tracking) to understand aggregate usage. We do not use cross-site tracking cookies or behavioral advertising cookies.
You can configure your browser to refuse cookies, but doing so may prevent authentication and limit Service functionality.
We retain your account data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations and resolve disputes. Usage logs are retained for up to 12 months. You may request deletion of your account and associated personal data by contacting us at nick@ratefileai.com.
We implement industry-standard security measures including HTTPS encryption in transit, encrypted storage, access controls, and regular security reviews. No system is perfectly secure; we encourage you to use a strong, unique password and to sign out after each session on shared devices.
If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used; (b) request deletion of your personal information; (c) opt out of the “sale” of personal information (we do not sell personal information); and (d) non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at nick@ratefileai.com. We will respond within 45 days as required by the CCPA.
RateFileAI does not sell, rent, or share your personal information with third parties for their marketing purposes. We do not engage in the sale of personal data as defined under the California Consumer Privacy Act (CCPA) or other state privacy laws.
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation including access, rectification, erasure, restriction of processing, data portability, and the right to object. Our lawful basis for processing is contract performance (delivering the Service you subscribed to) and legitimate interests (security and platform improvement).
To exercise your GDPR rights or to lodge a complaint with your local supervisory authority, contact us at nick@ratefileai.com.
The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Service. The “Last updated” date at the top indicates when this policy was last revised.
Privacy questions, requests, or concerns? Contact us at nick@ratefileai.com.
RateFileAI
Email: nick@ratefileai.com
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